Communicating with customers through platforms like WhatsApp has become an integral part of expanding your online presence!
With the widespread use of messaging apps and their role in customer engagement, leveraging tools like Wati and Interakt is crucial. These platforms have revolutionized the way businesses interact with their audience, making it essential for companies to embrace these mediums.
We understand - it can be challenging to choose the right platform for managing your customer interactions on WhatsApp. That's why we've created this guide to help you make an informed decision about which CRM & customer service tool is right for you. Tools like Wati and Interakt have made it easier than ever to manage and optimize your customer interactions on WhatsApp, giving you a competitive edge in the customer service space. By utilizing these tools effectively, you can streamline communications, offer personalized assistance, and ultimately enhance customer satisfaction. Don't underestimate the impact that streamlined customer service can have on your business visibility – it's time to take advantage of these powerful tools to establish a strong and influential digital presence.
With the widespread use of messaging apps and their role in customer engagement, leveraging tools like Wati and Interakt is crucial. These platforms have revolutionized the way businesses interact with their audience, making it essential for companies to embrace these mediums.
We understand - it can be challenging to choose the right platform for managing your customer interactions on WhatsApp. That's why we've created this guide to help you make an informed decision about which CRM & customer service tool is right for you. Tools like Wati and Interakt have made it easier than ever to manage and optimize your customer interactions on WhatsApp, giving you a competitive edge in the customer service space. By utilizing these tools effectively, you can streamline communications, offer personalized assistance, and ultimately enhance customer satisfaction. Don't underestimate the impact that streamlined customer service can have on your business visibility – it's time to take advantage of these powerful tools to establish a strong and influential digital presence.
What is Wati?
Wati is a CRM and customer service platform that helps businesses manage their customer interactions on WhatsApp. It offers features for quick query resolution, order tracking, personalized assistance, and seamless communication. Wati enables businesses to streamline customer interactions and ensure a better overall experience.
What is Interakt?
Interakt is a customer service platform that enhances WhatsApp interactions. It allows businesses to optimize their customer service on WhatsApp, providing tools for efficient communication, order management, and personalized customer engagement. Interakt ensures businesses can efficiently handle customer queries and maintain a high level of satisfaction.
| Feature | Wati | Interakt |
|---|---|---|
| Team Inbox | ||
| WhatsApp Marketing | ||
| Custom Flows | ||
| WhatsApp Newsletters | ||
| Generative AI Templates | ||
| Generative AI Responses | ||
| Cost | $$$ (Very expensive) | $$$ (Very expensive) |
Use Generative AI to 10x sales
Wowchat uses generative AI to help you manage your inbox, so you can convert conversations into sales. You can use Wowchat to increase sales by 10x:Shared Team Inbox
Wowchat has a shared team inbox that allows your team to collaborate on customer queries. You can assign queries to team members and track their progress. This helps you manage your team more efficiently and increase sales.
Generative AI Marketing Templates
Wowchat has generative AI marketing templates that help you create marketing content in seconds. You can use these templates to create marketing content for your business and increase sales.
Generative AI Responses
Wowchat has generative AI responses that reply based on the context of the query and you can choose a tone that matches your brand. This helps you be more efficient and increase sales.
WhatsApp Newsletters
Wowchat has WhatsApp newsletters that help you send out newsletters to your customers. You can use these newsletters to increase sales and grow your business.
Engaging Templates
Wowchat has engaging templates like quizzes and other dynamic AI generated templates that help you create engaging content for your business. You can use these templates to increase sales and grow your business.